Owner FAQs
Answers to your frequently asked questions
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Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we direct deposit owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to see the lease or sign it?
Owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified. -
Do you sell real estate too?
Yes, we would be happy to discuss this with you.. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule, via direct deposit, after rent is collected and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Lease terms vary based on market conditions, but standard leases are often a year long. Other lease term options may be available upon request. -
How much security deposit do you charge the tenant?
Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units, condos. We do not manage short term rentals. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account, as required by local laws.

