Tenant FAQs

Properties are rented on a first-come, first-served basis with a completed application and security deposit. We recommend applying as soon as possible to secure a rental.

Move-in costs vary by property. Typically, tenants are required to pay the first month’s rent and a security deposit before moving in.

Applicants must be of legal age to enter into a lease agreement, which is 18 years or older.

Yes, security deposits are refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.

Applications are submitted online. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required.

Rent payments are made online through a tenant portal, by automatic bank transfer.

Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions.

Most leases require written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline.

The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the tenant portal.